YoursBridal&Co

THE FINE PRINT, KEPT SIMPLE

Cancellation and
rescheduling policy.

We hold your date for you and turn down other brides once it’s confirmed. These rules keep things fair for everyone.

Booking and payment

  1. A 50% deposit secures your date. The balance is due 2 weeks before the wedding.
  2. When you book, your date and bridal assistant are held for 12 hours while you pay and send your receipt.
  3. Your booking is confirmed once we have checked your payment.
  4. If your wedding is less than 2 weeks away, the full amount is due when you book.

Cancellation

  1. Cancel more than 30 days before your wedding: your deposit is refunded, minus a ₦10,000 admin fee.
  2. Cancel 30 days or less before your wedding: your deposit is not refunded. You can reschedule instead (see below).
  3. Once the balance is paid (2 weeks before the wedding), it is not refunded.
  4. If YoursBridal&Co cancels, you get a full refund within 14 business days, or a replacement bridal assistant if you prefer.
  5. All cancellations must be in writing, by WhatsApp or email.

Rescheduling

  1. More than 30 days before your wedding: one free date change, if the new date is available.
  2. 30 days or less before your wedding: a ₦10,000 fee, if the new date is available.
  3. A second date change costs ₦10,000, whatever the timing.
  4. If the new date isn’t available, pick another available date or cancel under the policy above.
  5. Your chosen bridal assistant stays with you if she’s free on the new date. If not, we’ll assign another bridal assistant from the team.
  6. All requests must be in writing, by WhatsApp or email.

Weddings outside Lagos

  1. Package prices are the same as for mainland Lagos.
  2. You provide return transport for your bridal assistant: road for locations within about 5 hours of Lagos, and a flight for anywhere further.
  3. Your bridal assistant arrives the day before the wedding.
  4. You provide a clean, safe room for your bridal assistant (not shared with guests), at or near the venue, for the night before and the wedding night.
  5. You provide meals for your bridal assistant from arrival until departure.
  6. Travel days do not count toward coverage hours.

Gifted bookings

  1. If a gifted booking is cancelled, any refund goes to the person who paid for the gift, not the bride. The same refund rules above apply.
  2. A bride can upgrade a gifted package by paying the difference. Moving to a smaller package does not give a cash refund.
  3. If a booking with an upgrade is cancelled, the gifter’s part goes back to the gifter and the bride’s part goes back to the bride, under the same refund rules.
  4. Gift vouchers are valid for 12 months. A date must be booked before the voucher expires. Expired vouchers are not refunded.